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Returns

We hope you will love everything that you order from us, but don’t worry if something isn’t quite right, you have 14 days to return, or to exchange the item for something else (as long as it is the same price or lower).

Please package up your order securely to ensure that it is not damaged on it's way back to us. The responsibility and liability of the goods remains with you until we are in receipt of the goods.

We recommend you return by registered post. Goods are returned to us at your own cost.

If you need a refund your account will be credited once item/s are received and are in an appropriate condition. Returned items must not be worn, soiled or damaged in any way, and must be 'as sold'.

Christmas Returns for orders placed in November and December will be eligible for an exchange or refund until Friday 10th January 2020.

PLEASE RETURN GOODS TO:

Cavells Web Returns The Old Mill, South Street, Oakham, Rutland, LE15 6BG

ANY QUERIES PLEASE CONTACT US AT:

TEL: 01572 770600

EMAIL: info@cavells.co.uk