We hope you will love everything that you order from us, but don’t worry if something isn’t quite right, you have 14 days to return, or to exchange the item for something else (as long as it is the same price or lower).
COVID-19 Extended Returns Policy
Due to the ongoing COVID-19 pandemic, we are offering extended 90 day returns to all of our online customers.
Please package up your order securely to ensure that it is not damaged on it's way back to us. The responsibility and liability of the goods remains with you until we are in receipt of the goods.
We recommend you return by registered post. Goods are returned to us at your own cost.
If you need a refund your account will be credited once item/s are received and are in an appropriate condition. Returned items must not be worn, soiled or damaged in any way, and must be 'as sold'.
PLEASE RETURN GOODS TO:
Cavells Web Returns The Old Mill, South Street, Oakham, Rutland, LE15 6BG
ANY QUERIES PLEASE CONTACT US AT:
TEL: 01572 770600